Terms & Conditions
Our Terms & Conditions
Please review the terms that govern your use of Mach33’s website, content, and services.
Last Updated on April 24, 2026
1. Acceptance of These Terms
By accessing or using www.mach33media.com, submitting a form, applying for an audit, contacting us, or using any part of our website or services, you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms, please do not use our website or services.
2. Who We Are
Mach33 Media (“Mach33,” “we,” “us,” or “our”) is operated by Backend Profits LLC, a company registered in Wyoming, United States.
Backend Profits LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Website: www.mach33media.com
Email: info@mach33media.com
3. Use of Our Website
You agree to use our website only for lawful purposes. You must not use the website in any way that could damage, disable, overburden, or interfere with the site or its security. You must not attempt to gain unauthorized access to any part of the website, submit false or misleading information, or use automated tools to scrape or copy content without our written permission.
We reserve the right to restrict or terminate access to the website if we believe someone is misusing it or violating these Terms.
4. Our Services
Mach33 provides retention-focused services for ecommerce brands, including support related to email, SMS, and subscription systems. Any services we provide to a client are subject to a separate written agreement, proposal, invoice, scope of work, or service arrangement between us and that client.
These website Terms apply generally to the use of our website and brand. They do not replace any separate client agreement.
5. Enquiries, Forms, and Audit Applications
If you submit a form, apply for an audit, or contact us through the website, you agree that the information you provide is accurate and complete. You also agree that we may contact you using the details you submit, including by email or phone, in relation to your enquiry, application, or request.
Submitting a form or applying for an audit does not guarantee acceptance as a client, create a client relationship, or obligate us to provide services.
6. Payments and Client Engagements
If you become a client, fees, deliverables, timelines, payment terms, and any refund terms will be set out in a separate agreement, proposal, or invoice. Unless otherwise stated in writing, all amounts are payable in the currency specified by us and are due according to the agreed billing terms.
If payments are not made on time, we reserve the right to pause or stop work until payment is received.
7. No Guarantee of Results
We provide services based on experience, judgment, and best efforts. However, we do not guarantee any specific business outcome, revenue result, customer retention improvement, LTV increase, or other performance metric.
Results depend on many factors beyond our control, including your offer, pricing, product-market fit, traffic quality, website performance, brand positioning, customer experience, sales process, and third-party platform behaviour.
8. Intellectual Property
All content on this website, including text, branding, visuals, designs, frameworks, processes, and other materials created by or for Mach33, is owned by or licensed to Backend Profits LLC unless stated otherwise.
You may not copy, reproduce, republish, distribute, or exploit any part of this website or our materials without our prior written consent.
If you become a client, ownership of deliverables and usage rights will be governed by your separate client agreement.
9. Third-Party Platforms and Links
Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the content, availability, or policies of those third parties.
If our services involve third-party software, ecommerce platforms, ESPs, or other tools, your use of those platforms may also be subject to their own terms and policies. We are not responsible for outages, restrictions, data loss, policy changes, or decisions made by third-party platforms.
10. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.
11. Disclaimer
Our website and its content are provided on an “as is” and “as available” basis. We make no warranties or representations, express or implied, regarding the website, its availability, accuracy, reliability, or suitability for any particular purpose.
We do not guarantee that the website will always be available, secure, error-free, or free from viruses or harmful components.
12. Limitation of Liability
To the fullest extent permitted by law, Backend Profits LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services.
Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.
13. Termination
We may suspend or terminate access to our website or services at any time if we believe these Terms have been violated, if there has been misuse of our website, or if continued access would create legal, operational, or security risk.
Any provisions of these Terms that by their nature should survive termination will continue to apply after termination.
14. Governing Law
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.
15. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and the updated date will be revised at the top.
By continuing to use our website after changes are posted, you accept the updated Terms.
16. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Mach33 Media / Backend Profits LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Website: www.mach33media.com
Email: info@mach33media.com