Privacy Policy
Our Privacy Policy
Learn how Mach33 collects, uses, stores, and protects your personal information when you use our website, apply for an audit, or interact with our services.
Last Updated on April 24, 2026
Who We Are
Mach33 Media (“Mach33,” “we,” “us,” or “our”) is a retention-first agency operated by Backend Profits LLC. We help ecommerce brands grow backend revenue and improve customer retention through email, SMS, and subscription systems. This Privacy Policy explains how we collect, use, and protect your information when you visit www.mach33media.com, submit a form, apply for an audit, or otherwise interact with our website and services.
Information We Collect
We may collect personal information that you choose to provide to us directly. This can include your name, email address, phone number, company name, website URL, and any other details you share when you fill out a form, apply for an audit, book a call, or contact us.
We may also collect certain technical and usage information automatically when you use our website. This may include your IP address, browser type, device information, pages visited, time spent on the site, and general interaction data. We may collect this information through cookies, analytics tools, and similar tracking technologies.
How We Use Your Information
We use the information we collect to respond to enquiries, review applications, communicate with you, provide our services, improve our website, and better understand how visitors use our site. We may also use your information to measure the effectiveness of our marketing, maintain the security of our website, and support our internal business operations.
If you choose to contact us or submit your information through our website, we may use that information to follow up with you about your request, the services you showed interest in, or relevant updates related to our business.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and measure performance. These tools help us see how visitors interact with our site so we can improve our pages, content, and user experience.
You can choose to disable cookies in your browser settings. However, some parts of the website may not work properly if cookies are turned off.
How We Share Your Information
We do not sell your personal information for money.
We may share your information with trusted third-party service providers who help us operate our website, forms, analytics, communication systems, scheduling tools, and internal business processes. We may also disclose information if required by law or if necessary to protect our rights, property, security, or operations.
Data Security
We take reasonable steps to protect your personal information and keep it secure. However, no method of transmitting information over the internet or storing data electronically is completely secure. Because of this, we cannot guarantee absolute security.
Data Retention
We keep personal information only for as long as it is reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records, and complying with legal obligations.
Your Choices
If you no longer want to hear from us, you can unsubscribe from our marketing emails at any time or contact us directly to request removal from future communications.
You may also contact us if you would like to access, update, or delete the personal information you have provided to us, where applicable.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal obligations. When we make changes, we will update the “Last Updated” date at the top of this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:
Mach33 Media / Backend Profits LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Website: www.mach33media.com
Email: info@mach33media.com