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Klaviyo Manager

Remote

Full-time

Delivery

This role is for you if you would rather own the build than talk about it. You will set up, test and optimize Klaviyo campaigns and flows across multiple ecommerce accounts, and you will often be the last person to check a send before it reaches a real customer list. Mach33 is a performance-driven retention marketing agency where creativity meets accountability. We run Klaviyo email, SMS and subscriptions for ecommerce brands.

The opportunity

This role suits someone who is detail-oriented, process-driven and comfortable working inside Klaviyo every day. You will work closely with project managers, copywriters, designers and client success managers to make sure campaigns and flows are built correctly, tested properly and delivered on time.

Campaign setup and execution

  • Build email campaigns in Klaviyo

  • Set up SMS campaigns when needed

  • Add copy, design, links, products and campaign details correctly

  • Check campaign settings, send time, audience and exclusions

  • Test emails before scheduling

  • Make sure campaigns are scheduled on time

  • Coordinate with the team if anything is missing or unclear

Flow management and optimization

You will manage and optimize automated flows across client accounts. This may include welcome, abandoned cart, browse abandonment, post-purchase, winback, back-in-stock and review request flows. You will be responsible for checking flow logic, triggers, filters, timing, segmentation and message setup.

Segmentation and list management

  • Campaign segments and flow filters

  • Engaged audience segments and suppression rules

  • Behavior-based, purchase-based, VIP and repeat customer segments

  • List hygiene and basic deliverability practices

QA and technical accuracy

You will make sure every campaign and flow is checked properly before going live: links, buttons, product blocks, discount codes, dynamic tags, segments, flow triggers, flow filters, send settings, mobile and desktop previews and test emails. The goal is to catch issues before they reach the client or customer.

Reporting and performance monitoring

You will monitor basic campaign and flow performance and support reporting when needed, and keep internal communication clear and professional.

What we are looking for

  • 1+ year of experience using Klaviyo or a similar email service platform

  • Strong understanding of email and SMS marketing workflows

  • Experience setting up campaigns and flows in Klaviyo

  • Good understanding of segmentation, flow logic and campaign QA

  • Basic understanding of deliverability best practices

  • Ability to manage multiple client accounts without dropping details

  • Strong attention to detail and good written communication

  • Comfortable following structured processes and checklists

  • Comfortable with repetitive but important execution work

  • Experience with ClickUp or a similar project management tool is preferred

Nice to have

  • Experience working with ecommerce or DTC brands

  • Experience in an email marketing or retention marketing agency

  • Experience with Shopify and Klaviyo integration

  • Experience with pop-ups, DNS records and sender setup

  • Experience with SMS marketing

  • Basic understanding of email performance reporting

Why Mach33

Klaviyo Managers make sure client campaigns and flows are executed properly. You will work with multiple ecommerce brands, learn how retention marketing runs inside a fast-growing agency, and help keep client accounts organized, accurate and performance-focused.

How to apply

Apply with your CV and any examples of Klaviyo, email marketing, SMS or automation work you have handled before.

Apply for this role

Applications go straight to our HR team. We read every one.